Return & Refund Policy
Return & Refund Policy
Thank you for shopping with aeropress. Your satisfaction is very important to us.
1. Return Eligibility
We accept returns within 14 days of delivery.
To be eligible for a return, please ensure that:
- The item is unused, unworn, and in its original packaging
- You have proof of purchase
2. Non-Returnable Items
The following items are not eligible for return:
- Clearance or final sale items
- Gift cards
- Customized or personalized products
3. Refunds
Once your return is received and inspected, we will notify you whether your return has been approved.
If approved, your refund will be processed within 5 to 10 business days to the original payment method.
4. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us at arcamestreen558@gmail.com within 7 days of delivery. Include photos of the item for faster assistance.
5. Return Shipping
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect. Shipping fees are calculated and displayed at checkout.
6. Cancellation Policy
Orders can be cancelled within 24 hours of placing them. Please contact us promptly at arcamestreen558@gmail.com to request a cancellation.
7. Processing & Shipping Times
Returns are processed within 1-3 business days after we receive the returned item.
Shipping time for orders is typically 7-12 business days.